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DNS policies

When a user makes a DNS request to Gateway, Gateway matches the request against the DNS policies you have set up for your organization. If the domain does not belong to any blocked categories, or if it matches an Override policy, the user’s client receives the DNS resolution and initiates an HTTP connection.

A DNS policy consists of an Action as well as a logical expression that determines the scope of the action. To build an expression, you need to choose a Selector and an Operator, and enter a value or range of values in the Value field. You can use And and Or logical operators to evaluate multiple conditions.

When creating a DNS policy, you can select as many security risk categories and content categories as needed to fully secure your network. Unless a more specific selector is configured in a policy (for example, User Email or Source IP), then the policy will be evaluated against all DNS queries that reach Gateway from your organization.

If a condition in an expression joins a query attribute (such as Source IP) and a response attribute (such as Resolved IP), then the condition will be evaluated when the response is received.

​​ Actions

Just like actions in HTTP policies, actions in DNS policies allow you to choose what to do with a given set of elements. You can assign one action per policy.

These are the action types you can choose from:

​​ Allow

API value: allow

Policies with Allow actions allow DNS queries to reach destinations you specify within the Selector and Value fields. For example, the following configuration allows DNS queries to reach domains we categorize as belonging to the Education content category:

SelectorOperatorValueAction
Content CategoriesinEducationAllow

​​ Disable DNSSEC validation

When you select Disable DNSSEC validation, Gateway will resolve DNS queries even if the cryptographic signature for the DNS record cannot be validated. We do not recommend disabling DNSSEC validation unless you know that the validation failure is due to DNSSEC configuration issues and not malicious attacks.

​​ Block

API value: block

Policies with Block actions block DNS queries to reach destinations you specify within the Selector and Value fields. For example, the following configuration blocks DNS queries from reaching domains we categorize as belonging to the Adult Themes content category:

SelectorOperatorValueAction
Content CategoriesinAdult ThemesBlock

​​ Custom block page

When choosing the Block action, turn on Display custom block page to respond to queries with a block page and to specify the message you want to display to users who go to blocked websites. If the block page is disabled, Gateway will respond to blocked queries with an A record of 0.0.0.0 for IPv4 destinations, or with an AAAA record of :: for IPv6 destinations. For more information, refer to the dedicated documentation on customizing the block page.

​​ WARP client block notifications

Early Access
Feature availability
WARP modesZero Trust plans
  • Gateway with WARP
  • Secure Web Gateway without DNS filtering
Enterprise
SystemAvailabilityMinimum WARP version
Windows2024.1.159.0
macOS2024.1.160.0
Linux
iOS1.3
Android1.4
ChromeOS1.4

Turn on Display block notification for WARP client to display notifications for Gateway block events. Blocked users will receive an operating system notification from the WARP client with a custom message you set. If you do not set a custom message, the WARP client will display a default message. Custom messages must be 100 characters or less.

Upon selecting the notification, WARP will direct your users to a block page. Optionally, you can direct users to a custom URL, such as an internal support form.

To turn on client notifications on macOS devices running DisplayLink software, you may have to allow system notifications when mirroring your display. For more information, refer to the macOS documentation.

​​ Override

API value: override

Policies with Override actions allow you to respond to all DNS queries for a given domain to another destination. For example, you can provide a custom response IP of 1.2.3.4 for all queries to www.example.com with the following policy:

SelectorOperatorValueActionOverride Hostname
Hostnameiswww.example.comOverride1.2.3.4

API value: safesearch

SafeSearch is a feature of search engines that helps you filter explicit or offensive content. When you enable SafeSearch, the search engine filters explicit or offensive content and returns search results that are safe for children or at work.

You can use Cloudflare Gateway to enable SafeSearch on search engines like Google, Bing, Yandex, YouTube and DuckDuckGo. For example, to enable SafeSearch for Google, you can create the following policy:

SelectorOperatorValueAction
Domainisgoogle.comSafe Search

​​ YouTube Restricted Mode

API value: ytrestricted

Similarly, you can enforce YouTube Restricted mode by choosing the YouTube Restricted action. YouTube Restricted Mode is an automated filter for adult and offensive content built into YouTube. To enable YouTube Restricted Mode, you could set up a policy like the following:

SelectorOperatorValueAction
DNS Domainisyoutube.comYouTube Restricted

This setup ensures users will be blocked from accessing offensive sites using DNS.

​​ Selectors

Gateway matches DNS queries against the following selectors, or criteria:

​​ Application

You can apply DNS policies to a growing list of popular web applications. Refer to Application and app types for more information.

UI nameAPI exampleEvaluation phase
Applicationany(app.ids[*] in {505})Before DNS resolution

​​ Authoritative Nameserver IP

Use this selector to match against the IP address of the authoritative nameserver IP address.

UI nameAPI exampleEvaluation phase
Authoritative Nameserver IPdns.authoritative_ns_ips == 198.51.100.0During DNS resolution

​​ Content Categories

Use this selector to filter domains belonging to specific content categories. When using an Allow or Block action, you can optionally block IP addresses.

UI nameAPI exampleEvaluation phase
Content Categoriesany(dns.content_category[*] in {1})Before DNS resolution

​​ DNS CNAME Record

Use this selector to filter DNS responses by their CNAME records.

UI nameAPI exampleEvaluation phase
DNS CNAME Response Valueany(dns.response.cname[*] in {"www.apple.com.edgekey.net"})After DNS resolution

​​ DNS MX Record

Use this selector to filter DNS responses by their MX records.

UI nameAPI exampleEvaluation phase
DNS MX Response Valueany(dns.response.mx[*] in {"gmail-smtp-in.l.google.com"})After DNS resolution

​​ DNS PTR Record

Use this selector to filter DNS responses by their PTR records.

UI nameAPI exampleEvaluation phase
DNS PTR Response Valueany(dns.response.ptr[*] in {"255.2.0.192.in-addr.arpa"})After DNS resolution

​​ DNS Resolver IP

Use this selector to apply policies to DNS queries that arrived to your Gateway Resolver IP address aligned with a registered DNS location. For most Gateway customers, this is an IPv4 AnyCast address and policies created using this IPv4 address will apply to all DNS locations. However, each DNS location has a dedicated IPv6 address and some Gateway customers have been supplied with a dedicated IPv4 address — these both can be used to apply policies to specific registered DNS locations.

UI nameAPI exampleEvaluation phase
DNS Resolver IPany(dns.resolved_ip[*] == 198.51.100.0)Before DNS resolution

​​ DNS TXT Record

Use this selector to filter DNS responses by their TXT records.

UI nameAPI exampleEvaluation phase
DNS TXT Response Valueany(dns.response.txt[*] in {"your_text"})After DNS resolution

​​ DoH Subdomain

Use this selector to match against DNS queries that arrive via DNS-over-HTTPS (DoH) destined for the DoH endpoint configured for each DNS location. For example, you can use a DNS location with a DoH endpoint of abcdefg.cloudflare-gateway.com by choosing the DoH Subdomain selector and inputting a value of abcdefg.

UI nameAPI exampleEvaluation phase
DOH Subdomaindns.doh_subdomain == "abcdefg"Before DNS resolution

​​ Domain

Use this selector to match against a domain and all subdomains. For example, you can match example.com and its subdomains, such as www.example.com.

UI nameAPI exampleEvaluation phase
Domainany(dns.domains[*] == "example.com")Before DNS resolution

​​ Host

Use this selector to match against only the hostname specified. For example, you can match test.example.com but not example.com or www.test.example.com.

UI nameAPI exampleEvaluation phase
Hostdns.fqdn == "test.example.com"Before DNS resolution

​​ Indicator Feed

Use this selector to match against custom indicator feeds. To enable this selector, a designated third-party vendor must assign a custom indicator feed to your account.

UI nameAPI exampleEvaluation phase
Indicator Feeddns.indicator_feedBefore DNS resolution

​​ Location

Use this selector to apply policies to a specific Gateway DNS location or set of locations.

UI nameAPI exampleEvaluation phase
Locationdns.location in {"location_uuid_1" "location_uuid_2"}Before DNS resolution

​​ Query Record Type

Use this selector to choose the DNS resource record type that you would like to apply policies against. For example, you can match A records for a domain but not MX records.

UI nameAPI exampleEvaluation phase
Query Record Typedns.query_rtype == "TXT"Before DNS resolution

​​ Resolved Continent

Use this selector to filter based on the continent that the query resolves to. Geolocation is determined from the IP address in the response. To specify a continent, enter its two-letter code into the Value field:

  • AF – Africa
  • AN – Antarctica
  • AS – Asia
  • EU – Europe
  • NA – North America
  • OC – Oceania
  • SA – South America
  • T1 – Tor network
UI nameAPI exampleEvaluation phase
Resolved Continent IP Geolocationdns.dst.geo.continent == "EU"After DNS resolution

​​ Resolved Country

Use this selector to filter based on the country that the query resolves to. Geolocation is determined from the IP address in the response. To specify a country, enter its ISO 3166-1 Alpha 2 code in the Value field.

UI nameAPI exampleEvaluation phase
Resolved Country IP Geolocationdns.dst.geo.country == "RU"After DNS resolution

​​ Resolved IP

Use this selector to filter based on the IP addresses that the query resolves to.

UI nameAPI exampleEvaluation phase
Resolved IPany(dns.resolved_ips[*] == 198.51.100.0)After DNS resolution

​​ Security Categories

Use this selector to match domains (and optionally, IP addresses) belonging to specific security categories.

UI nameAPI exampleEvaluation phase
Security Categoriesany(dns.security_category[*] in {1})Before DNS resolution

​​ Source Continent

Use this selector to filter based on the continent where the query arrived to Gateway from.

Geolocation is determined from the device’s public IP address (typically assigned by the user’s ISP). To specify a continent, enter its two-letter code into the Value field:

ContinentCode
AfricaAF
AntarcticaAN
AsiaAS
EuropeEU
North AmericaNA
OceaniaOC
South AmericaSA
Tor networkT1
UI nameAPI exampleEvaluation phase
Source Continent IP Geolocationdns.src.geo.continent == "North America"Before DNS resolution

​​ Source Country

Use this selector to filter based on the country where the query arrived to Gateway from.

Geolocation is determined from the device’s public IP address (typically assigned by the user’s ISP). To specify a country, enter its ISO 3166-1 Alpha-2 code in the Value field.

UI nameAPI exampleEvaluation phase
Source Country IP Geolocationdns.src.geo.country == "RU"Before DNS resolution

​​ Source IP

Use this selector to apply policies to the source IP address of DNS queries. For example, this could be the WAN IP address of the stub resolver used by your organization to send queries to Gateway.

UI nameAPI exampleEvaluation phase
Source IPdns.src_ip == 198.51.100.0Before DNS resolution

​​ Users

Identity-based selectors include:

  • SAML Attributes
  • User Email
  • User Group Emails
  • User Group IDs
  • User Group Names
  • User Name

To use identity-based selectors, enable Gateway with WARP in the Zero Trust WARP client and enroll your user in your organization. For more information, refer to Identity-based policies.

​​ Comparison operators

Comparison operators are the way Gateway matches traffic to a selector. When you choose a Selector in the dashboard policy builder, the Operator dropdown menu will display the available options for that selector.

OperatorMeaning
isequals the defined value
is notdoes not equal the defined value
inmatches at least one of the defined values
not indoes not match any of the defined values
in listin a pre-defined list of values
not in listnot in a pre-defined list of values
matches regexregex evaluates to true
does not match regexregex evaluates to false
greater thanexceeds the defined number
greater than or equal toexceeds or equals the defined number
less thanbelow the defined number
less than or equal tobelow or equals the defined number

​​ Value

You can input a single value or use regular expressions to specify a range of values.

Gateway uses Rust to evaluate regular expressions. The Rust implementation is slightly different than regex libraries used elsewhere. For more information, refer to our guide for Wildcards.

For example, if you want to match multiple domains, you could use the pipe symbol (|) as an OR operator. In Gateway, you do not need to use an escape character (\) before the pipe symbol. The following configuration blocks requests to two hosts if either appears in a request header:

SelectorOperatorValueAction
Hostmatches regex.\*whispersystems.org|.\*signal.orgBlock

To evaluate if your regex matches, you can use Rustexp.

​​ Logical operators

To evaluate multiple conditions in an expression, select the And logical operator. These expressions can be compared further with the Or logical operator.

OperatorMeaning
Andmatch all of the conditions in the expression
Ormatch any of the conditions in the expression

The Or operator will only work with conditions in the same expression group. For example, you cannot compare conditions in Traffic with conditions in Identity.